How do I report someone under 21 who may be gambling?

If you know someone under 21 who is gambling, contact us immediately via Live Chat or send an email to support@myam97.run. We will investigate and take action on the account right away. We do not allow underage gambling under any circumstances.

21+ only • Safe platform

Responsible Gambling at myam97

Gambling should be fun. At myam97, you can manage your play with personal limits, time-outs, and support tools.

Gambling and Responsibility

Our Position

myam97 is a platform for Myanmar players offering football betting, live casino, slots, and lottery games. Gambling is intended for entertainment only, and we believe every player must always put their health, financial safety, and personal relationships first.

Responsible gambling means staying aware of your own play and keeping it within limits you can handle. It is important never to forget that gambling is for fun, not a source of income. Any player on our platform can choose to set personal limits, and our team is available 24/7 to help if needed.

21+

myam97 is accessible to players aged 21 and above only. Every player must pass an age verification check before making a deposit, and accounts belonging to underage users are blocked immediately.

Please Note

Do not forget that gambling is for fun only. If things get difficult, do not hesitate to ask for help — our team is ready to assist 24/7 via Live Chat.

Tools to Protect Players

Protection tools available at myam97

Deposit Limit

You can set your own limit on how much you deposit per day, week, or month. This helps make sure you never spend more than you can afford.

Temporary Time-Out

You can take a break from gambling for anywhere between 1 day and 6 weeks. A break helps clear your head and get back to a steady place.

Self-Exclusion

If you want to stop gambling for 6 months, 1 year, or permanently, you can apply for self-exclusion. Any request to reopen your account during this period will not be accepted.

Session Time Alert

When you have been playing for a long time, a reminder will appear so you can choose to keep playing or take a break. It helps you stay aware of your gaming habits.

Gaming History Check

You can view your gaming history and account transactions at any time. Knowing your play patterns clearly helps you make adjustments.

24/7 Myanmar Language Support

You can reach us in Myanmar language at any time via Live Chat and email. You can raise any issue related to your gaming.

Warning Signs of Problem Gambling

Check yourself against the following signs

You constantly feel the urge to keep playing to chase back money you have lost
You tend to hide your gambling from family or friends
Gambling is causing you to miss daily responsibilities or damaging your relationships
You often feel like you are betting more than you can afford
When you are not playing, you feel restless or unable to focus
You are borrowing money to gamble or selling things you do not need to sell
You have tried to stop gambling but have not been able to

If one or more of the signs above apply to you, contact us via Live Chat or send an email to [email protected]. We are here to help.

Self-Assessment Questions

Check your gambling with these questions

Answer the following questions honestly —

Are you spending more than your budget because of gambling?
Are you trying to hide your gambling from your family?
Are you gambling to try to win back money you have lost?
Have you ever borrowed money to gamble?
Have you tried to stop gambling but not managed to?
Has gambling affected your work, studies, or family relationships?

If you answered "Yes" to any of these questions, you are welcome to talk openly with us through our 24/7 Live Chat.

How to Request Protection Tools

Start taking control with these simple steps

Via Live Chat

1
Click the Live Chat button on the myam97 website and connect with our support team
2
Let us know that you want to set a deposit limit, take a temporary break, or self-exclude
3
Verify your account and clearly explain what you would like to do
4
We will act on your request straight away and send you a confirmation

Via Email

1
Write to us at [email protected]
2
Use "Responsible Gambling Request" as the subject line
3
Clearly state your account name and which tool you need
4
We will reply by email and take action for you

myam97's Commitment

What we do for every player

SSL Security

Players' personal and financial information is protected with SSL encryption

Fair Play

All games run on a verified Random Number Generator (RNG) system

Age Verification

Anyone under 21 is not allowed on the platform, and any account found to belong to an underage user is closed immediately

Language Support

We provide 24/7 service in Myanmar language via Live Chat and email

Questions about Responsible Gambling

Questions players often ask

Contact us via Live Chat to request a daily, weekly, or monthly deposit limit. Changes or cancellations to a limit take 24 hours to take effect, while increasing a limit can be done immediately.

Self-exclusion is a voluntary decision to stop gambling for 6 months, 1 year, or permanently. During the exclusion period, we will block access to your account. Even if you request to reopen it, we will not do so until the period ends. This is how we support your personal commitment.

A session time alert is a reminder that appears when you have been playing for a while, letting you choose whether to continue or stop. A temporary break lets you set a period of 1 day to 6 weeks during which all gambling activity is paused.

myam97's support team is available 24/7 in Myanmar language via Live Chat. You can raise any gambling-related concern, and we will help you set limits, request exclusions, or pause your play. You can also reach us by email at [email protected].

If you know someone under 21 who is gambling, contact us immediately via Live Chat or send an email to [email protected]. We will investigate and take action on the account right away. We do not allow underage gambling under any circumstances.

You should always understand that there is a risk of losing when you gamble. Remember that gambling is for fun, not a way to earn income. Only play with amounts you can afford to lose, and if you find yourself chasing losses, it is time to stop.

Play with confidence with us

At myam97, every player's safety and enjoyment are given equal weight. If you ever need protection tools, remember that we are here to help 24/7.

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Games Available at myam97

Enjoy our games while practising responsible gambling