myam97 Privacy Policy
This policy clearly explains how we collect, use, and protect your personal information.
Last updated: 30 October 2026
Introduction
Welcome to myam97's Privacy Policy. This policy explains what personal information we collect when you use the myam97.run website, the purposes for which it is used, and how it is protected.
By continuing to use our website and services, you are considered to have accepted the terms of this policy. If you do not agree, please stop using our website. We encourage you to read and understand this policy carefully.
1. Types of personal information we collect
We collect only the information needed to serve you. The information we collect falls into the following categories —
a) Information you provide directly
- Name, date of birth, and contact details provided when registering an account
- Username and password used to log in (password is encrypted)
- Financial information provided when making deposits or withdrawals
- Messages and communication details provided when contacting customer support
- National ID card or passport for identity verification (KYC check)
b) Technical information collected automatically
- IP address and device type information
- Browser and operating system information
- Clicks on the site, browsing patterns, and game play history
- Data collected from cookies and similar technologies
- Access times and session duration
c) Information received from third parties
- Payment confirmation from financial service companies (KBZPay, Wave Money, AYA Pay)
- Verification results from fraud prevention tools
- Information from service companies that assist with KYC verification
2. Purposes for Using Personal Data
We use the personal data you provide only for the following specific purposes —
- Account Management — To create, verify, and maintain your myam97 account
- Financial Transactions — To process and keep records of deposits and withdrawals
- Service Improvement — To analyse website usage patterns and improve service quality
- Legal and Security — To prevent fraud, money laundering, and unauthorised access
- Customer Support — To handle enquiries received via Live Chat and email
- Responsible Gaming — To analyse players' gaming patterns and support those who may be at risk
- Personalised Notifications — To send promotional updates matched to your gaming history (only where you have given consent)
3. Cookie Usage
Our website uses cookies and similar tracking technologies to improve our service. A cookie is a small data file stored in your browser.
Types of cookies we use
- Essential Cookies — Required for core website functions (such as keeping you logged in)
- Performance Cookies — Used to understand which parts of the site are visited and how often
- Functional Cookies — Help remember your language preference and player settings
You can disable cookies in your browser settings, but please note that this may affect some features of the website.
4. Personal Data Sharing and Disclosure
myam97 may share your personal data with third parties only in the circumstances listed below. It will not be shared in any other way —
- Service Providers — Those who help us deliver our services, such as financial service companies, KYC verification companies, and IT service companies — they must act only on our instructions
- Legal Requests — When disclosure is legally required by a court order, legislation, or a request from an authorised regulatory body
- Security and Fraud Prevention — When shared with investigative bodies to detect and prevent fraud, money laundering, or illegal activity
- Business Transfers — When business changes such as a merger or sale of a division occur — in such cases the protections in this policy will continue to apply
5. Personal Data Protection
We apply technical and operational security measures to protect your personal data —
- SSL Encryption — All data transmitted to and from the website is protected with SSL (Secure Socket Layer) encryption technology
- Data Access Controls — Only staff who need it are permitted to access personal information
- Access Log Auditing — Data access logs are regularly reviewed and monitored
- Password Encryption — Your account password is never stored directly; only an encrypted version is kept
- Data Deletion System — Personal information that is no longer needed for our services is securely deleted
No security measure can be guaranteed 100% foolproof, so we continuously update and improve our security practices. If we learn that our protections have been breached, we will act immediately in accordance with applicable laws.
6. Personal Information Retention Period
We will retain your personal information for as long as needed to fulfil the purposes described in this policy, or for as long as required by law — whichever is longer.
- Account Data — Retained for the full period your account is active, and may continue to be held for an additional period after the account is closed
- Financial Records — Transaction records are retained for as long as legally required
- Customer Service Records — Kept for a reasonable period to allow service quality review and dispute resolution
Once the retention period has ended, personal information is securely deleted or handled in a way that makes it unidentifiable to anyone.
7. Your Rights
We respect your rights regarding your personal information and will help you exercise them. You have the following rights —
- Right of Access — You may request a copy of the personal information we hold about you
- Right to Rectification — You may request that any incorrect or incomplete personal information be corrected
- Right to Erasure — You may request deletion of your personal information that is no longer needed (where no legal restriction applies)
- Right to Withdraw Consent — You may withdraw consent for any personal information use you previously agreed to (such as marketing communications) at any time
- Right to Object — You may object to our use of your personal information even in cases where we believe we have a legitimate purpose for doing so
To exercise any of these rights, email us at [email protected] or contact us via 24/7 Live Chat. We will assist you in Burmese.
8. Protection for Those Under 21
myam97 services are for adults aged 21 and over only. If we become aware that personal information belonging to anyone under 21 has been collected, we will delete it immediately and close that person's account.
Anyone under 21 using our website is in violation of this policy and our Terms and Conditions. Our Responsible Gaming policy is in place to support healthy playing habits for all players.
9. Links to Third-Party Services
Our website may include features that connect to third-party services such as KBZPay, Wave Money, and AYA Pay. Those services are governed by their own privacy policies, and we are not responsible for them.
We encourage you to read and review those services' privacy policies on their own websites. When you connect to a third-party service and share your personal data with them, only their policy applies.
10. Policy Updates
We will keep the current policy on this page until we make any changes or updates based on changes in law, technology advances, or business requirements.
If significant changes occur, we will announce them with a notice on our website. Continuing to use our website after an update is made means you accept the new policy.
For any policy-related questions, contact us at [email protected]. You can also reach us in Myanmar language through our 24/7 Live Chat.
11. Contact Us & Complaints
If you want to exercise your personal data rights or have any questions about this policy, you can reach us through the following channels —
- Email — [email protected] (available in Myanmar language)
- Live Chat — Contact us instantly 24/7 through the Live Chat widget on the website
We are committed to handling any complaints about personal data protection fairly and resolving them quickly and effectively.